Installing Desk Sign in your
modern, flexible workplace
This Installation Guide will walk you through powering and mounting your freshly-received Desk Signs, so you can get to the business of making flexible work, work!
If, after reading, you have additional questions, please reach out to support@embrava.com for assistance.
Before you power up your Desk Sign and have it manage a workspace, you must first access and register within the Embrava Device Management System (DMS) Portal.
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From within the Embrava DMS, you'll be able to connect to your Integrated Workplace Management System (IWMS).There, you'll map Desk Signs to work spaces and configure alerts.
To register for the Embrava DMS, please contact support here: https://www.embrava.com/support-call
Once you’ve received your Desk Sign, you will find the following items included in the box:
Desk Sign Unit Box
Desk Sign
Accessories
USB Type-C to USB Type-A male cable used to power the Desk Sign.
Small screw to secure back panel on Desk Sign.
Follow the steps below to connect your Desk Sign to power:
1.
Remove the cable cover from the back of the device as shown above:
2.
Connect the USB-C end of the USB cable provided into the USB-C adaptor into the back of the device Alternatively, connect an Ethernet cable into the Ethernet port in the back of the device.
3.
Replace the cable cover as shown, then plug the USB-A end of the USB cable provided into a USB-A power source. Alternatively, connect the other side of the Ethernet cable (connected in step 2) to a Power over Ethernet (PoE) network.
4.
Once the Desk Sign has been connected to power, the screen on the right will be displayed.
NOTE : Your wireless network requires outbound access to port 443 and port 8883 for the Desk Sign to function.
1.
Connect your Desk Sign to USB power as described in the Powering the Desk Sign section of this guide. Once powered up, the Desk Sign will begin to boot up. Tap the screen when the “Tap anywhere to open Wi-Fi network list," prompt is displayed.
2.
As the Desk Sign boots up, the screen below will be displayed* for you to choose
a Wi-Fi network.
* If this screen is not displayed, tap the screen when the “Tap anywhere to open Wi-Fi network list” prompt is displayed (as shown in the image of point 1) to see the network list.
3.
Tap the name of your preferred Wi-Fi network, enter the password using the keyboard on the screen, and select “Yes” on the screen below to have the Desk Sign connect to your selected Wi-Fi network.
4.
The Desk Sign will now attempt to connect to the Embrava DMS over the selected Wi-Fi network.
5.
Once successfully connected to the Embrava DMS, the Desk Sign will pull down its configuration and display the “Configuration Successful” screen as shown above:
6.
The Desk Sign will now reboot and apply its configuration and then display the availability of its mapped workspace as shown above:
The Desk Sign is now ready to be mounted at its assigned workspace.
1.
Connect an Ethernet cable into the Ethernet adaptor on the back of the Desk Sign.
2.
Connect your Desk Sign to power as described in the Powering the Desk Sign section of this guide. Once powered up, the Desk Sign will begin to connect over the wired network.
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3.
Once successfully connected to the Embrava DMS, the Desk Sign will pull down its configuration and display the “Configuration Successful” screen, as shown above.
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4.
The Desk Sign will now reboot and apply its configuration, then display the availability of its mapped workspace.
The Desk Sign is now ready to be mounted at its assigned workspace.
The Desk Sign can be mounted using Two different mounts as illustrated below:
NOTE : The Partition/Desk Mount and Wall/Glass mount are sold separately from the Desk Sign.
In line with our safety requirements, the Desk Signshould be mounted no more than two meters from the ground.
Partition/Desk Mount (SKU: MNTPART01)
Note: When applying adhesive stickers to a surface, be sure to first clean the surface and apply at least 10 seconds of pressure when applying.
1.
Using the Partition/Desk mount, screw the screw hooks into positions 1 and 3 (as pictured) to ensure the Desk Sign LED bar is placed just above the partition for clear visibility once mounted.
2.
Peel one side of the adhesive stickers and apply them to the positions shown above.
3.
Peel the other sides of the adhesive stickers and place the mount bracket in position placing pressure on both the top and sides of the mount to ensure it holds to the surface.
4.
Connect the Desk Sign to power and slide the device onto the screw hooks of the mount bracket to lock it into position.
Tips for Hiding Cabling
There are several options to hide the cabling when mounting Desk Sign on a partition:
1.
Use conduit.
2.
Route the USB cable through the cable channel so that the cable can exit and be hidden from the top of the device, as shown in the 4th picture.
3.
Use the Wall Mount and create a hole to hide the cabling, as illustrated in Step Two of Mounting on a Wall.
Desk Clamp (SKU: MNTDESK01)
1.
Secure Desk Clamp to your desk by loosening the black knob at the bottom of the clamp, turning it counter-clockwise. Once knob is loose and lowered enough, attach clamp to the edge of the desk and turn the knob clockwise to tighten it, securing the clamp into place.
2.
Feed the Ethernet or USB cable up from the bottom of the Desk Clamp, and pull the cable out through the top of the cable channel, as shown.
3.
Remove the back cable cover of Desk Sign and plug the cable into the appropriate adaptor.
4.
Replace the back cable cover on the back of Desk Sign and secure it using the small screw provided, as shown.
5.
Secure Desk Sign to the clamp by aligning the protruding screws on the clamp with the holes on the back panel of Desk Sign, and pulling the Desk Sign down gently, until locked into place.
Wall/Glass Mount (SKU: MNTMAG01)
1.
Remove the mount plate and four screws from the Wall/Glass mount packaging, as shown:
2.
Screw the mount plate into position and create a hole 1.5in x 0.6in (40mm x 15mm) directly below the Wall Mount, as illustrated below:
3.
Route your power/network cables through the hole and into the back of the device. Replace the cable cover, as shown below:
4.
Attach the Desk Sign to the hook screws of the mount plate and slide the device down to lock it in position
Wall/Glass Mount (SKU: MNTMAG01)
Note: When applying adhesive stickers to a surface, be sure to first clean the surface and apply at least 10 seconds of pressure when applying.
1.
Remove the mount plate, rear cover, and 3M adhesives from the Wall/Glass Mount packaging.
2.
Peel one side of the plate adhesive and apply it to the back of the wall plate. Do the same for the rear cover, as shown below:
3.
Peel the other side of the plate adhesive and place the mount plate into position on the glass surface, following the note above.
4.
Connect your required cable, replace the cable cover and slide the Desk Sign onto the mount hooks, as shown:
5.
Peel the other side of the rear cover adhesive and position it behind the device on the opposite side of the glass to cover the back of the device. Use conduit to neatly hide cabling, as shown.
Your device has not been registered or the license to use the Desk sign has expired. Please contact Embrava support to get your device registered.
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Your device cannot communicate with the Embrava DMS servers. Please ensure your device is connected to a network without bound access to port 443 and 8883.
Or, “Cannot load config from Embrava DMS” means that the device has not been assigned to a workspace in either the 3rd party booking system or within the Embrava DMS Portal. Contact Embrava support to assist with mapping your device to a workspace.
In addition to power cycling, the Desk Sign can also be rebooted using the following steps:
1.
Tap the menu button from main screen as highlighted below to show the Bookings screen.
2.
The Bookings screen is now displayed, as show below. From here,tap the network icon(1) and then the time (2) consecutively, as shown below, to unlock the Control screen.
3.
Follow the prompts from the Control screen to reboot the Desk Sign.
The factory settings of the Desk Sign can be restored in 2 ways:
1.
During boot up, tap the screen when the, “Tap anywhere to restore factory settings,” message appears, as shown below, and follow the prompts.
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2.
Alternatively, tap the Menu button from the main screen to show the Bookings screen as shown below. Tap the network icon (1) then the time (2) consecutively to unlock the Control menu and follow the prompts to restore the factory settings.
Warning : Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
NOTE : This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures :
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and
(2) This device must accept any interference received, including interference that may cause undesired operation.
FCC RF Radiation Exposure Statement Caution: To maintain compliance with the FCC’s RF exposure guidelines, place the product at least 20 cm from nearby persons.
Making flexible work better means giving you the freedom to use Desk Sign in the way that works best for you.
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