Release Notes

Browse our Release Notes on each product below. If you do not see what you’re looking for, please contact us.

Embrava Connect

Version 5.5.0
  • Stability Fixes added to the Microsoft Teams client and server side integrations.
Version 5.4.6
  • Improved detection of incoming calls and instant messages for Microsoft Teams.
  • Fixed bug with update download and installation.
Version 5.3.0
  • Enhanced stability for RingCentral integration.
  • Transitioned RingCentral integration to utilize WebSockets, moving away from the now-deprecated PubNub service for presence subscriptions.
Version 5.2.99
  • Support for New MS Teams release. Fixed incoming call bug.
  • Optimized integration with Genesys Cloud.
  • New 'Busy' activity feature for Zoom
  • Fixed bug that cleared Blynclight config when docking
Version 5.2.91
  • Incoming Call and Incoming IM alert for MS Teams.
  • Display Presence events on Embrava Desk Sign.
  • Bug fix for In Meeting alert in Zoom.
Version 5.2.74
  • Admin controlled configuration settings added for Genesys PureCloud and PureCloud Premium connections
  • Stability fixes added to Microsoft Teams and Genesys PureCloud Premium integration
Version 5.2.69
  • Fixed RingCentral synchronization issue.
Version 5.2.68
  • Handled Slack Group Message IM
  • In Manual Mode - added "No color" to the Hotkey light color list, so that light can be turned off manually with hotkey
  • Updated Zoom integration to use the latest Zoom Client SDK
  • Updated Plantronics Hub integration to use the latest Plantronics Hub SDK
Version 5.2.65
  • Authentication update for Microsoft Teams server side integration
  • Synchronization update for RingCentral
Version 5.2.49
  • Include Zoom configurations to be received from Registry.
Version 5.2.47
  • Addition of Enghouse CxCloud
  • Addition of msi switches to disable Automatic and Manual update features.
Version 5.2.45
  • CX Cloud integration
  • Update Embrava Flow configuration cause anti-virus false positive
Version 5.2.42
  • Zoom connection UI fix
  • Desk Sign update for auto check-in/out on PC dock/undock
Version 5.2.32
  • Fix for Microsoft Teams On-Call alert
Version 5.2.31
  • Supporting the latest RingCentral.Net SDK from RingCentral
  • Supporting the latest PureCloud Platform SDK from Genesys
  • Support for retrieving the configuration settings from registry for RingCentral Connection
  • Better management of RingCentral account connection using the refresh token to prevent multiple user sign-ins.
Version 5.2.30
  • Updated EMS booking functions to use client token instead of web user token.
  • Addition of On Hold event to Cisco Finesse
  • Addition of Queue Alerts for Cisco Finesse
  • Addition of Autoupdate feature
  • Removal of Busy and Away status in SRV Canada VRS App
  • Localization of Embrava Connect and Installer to support addition of French language
  • Addition of BroadSoft UC Communicator Busy In Call status to fix DeskPhone call notification issues
Version 5.2.16
  • Update to support deployment with Enterprise Admin v4.0.3
Version 5.2.15
  • Call for Supervisor fix for Genesys PureCloud
Version 5.2.14
  • Stability fixes for Microsoft Teams alerts
Version 5.2.12
  • Name rearrangment options for Nameplate
  • Config file optimization for smoother UI navigation
Version 5.2.10
  • Support for Microsoft Teams running in Teams Only mode. Presence alerts only
Version 5.2.8
  • Support for presence events on Broadsoft
  • Support for headset call events via Plantronics Hub
Version 5.2.6
  • Stability fixes for Windows 64-bit
  • Support for Zoom on Windows 64-bit
  • Support for SRV Canada VRS
Version 5.2.5
  • Nameplate driver update
  • UI performance updates
Version 5.2.4
  • Support new Ringcentral SDK
  • Performance update for Nameplate
  • Cisco Finesse Not Ready Reason Code stability fix for duration timers
Version 5.2.2
  • Performanceupdates for Cisco Finesse integration
  • Added HTTPS and resilience around Finesse gadget and EmbravaConnect connectivity
  • On Hold and Wrap-up duration alerts improved for Cisco Finesse
Version 5.1.7
  • Added support for Genesys PureCloud Premium App
  • Stability updates for Embrava Flow
  • State Duration alerts for Cisco Finesse
  • Added Broadsoft support
Version 5.2.2
  • Support new Ringcentral SDK
  • Added HTTPS and resilience around Finesse gadget and Embrava Connect connectivity
  • On Hold and Wrap-up duration alerts improved for Cisco Finesse
Version 5.1.1
  • Added support for Genesys PureCloud Premium App
  • Stability updates for Embrava Flow
  • State Duration alerts for Cisco Finesse
  • Added Broadsoft support
Version 5.1.1
  • Nameplate bug fixes
  • Embrava Flow changes to include Excluded apps and status logging.
  • Pulsating light alert
  • Support for BLYNCUSB40S added
Version 5.0.13
  • PureCloud region improvements
  • Fix upgrade bug from v4 software
Version 5.0.12
  • Improvements added to Embrava Flow algorithm
  • Whitelist functionality added to Embrava Flow to ignore certain appswhen calculating interruptibility
  • Away status added to Embrava Flow connection
Version 5.0.11
  • SSO support for PureCloud
  • Updates to support Enterprise Admin tool config deployments
  • Improvements to Zoom integration
Version 5.0.9
  • Bug fixes for PureCloud integration.
  • Support for On Queue state for PureCloud
  • Added support for PureCloud name to be displayed on Nameplate.
Version 5.0.8
  • Implementation of Flow Feature license.
  • Automatic update of SfB when focussed.
  • Change color of status light when focus is detected without need ofany UC platform.
Version 5.0.7
  • Cisco Finesse UI updated to match states
  • Support for On Queue state for Cisco Finesse Gadget code combined into one script for all Finesse versions
  • Namplate bug fix for Display Name from Windows account
Version 5.0.6
  • Bug fixes for PureCloud integration.
  • Support for On Queue state for PureCloud
  • Added support for PureCloud name to be displayed on Nameplate.
Version 5.0.5
  • Added Region-based Authentication for Genesys PureCloud
  • Added support for PureCloud name to Added Enable/Disable Caller ID on Nameplate for SfB and Cisco Jabber connections.
Version 5.0.4
  • EMS authentication timeout fix
  • Additional licence features added
Version 5.0.3
  • Minor fix in licensing implementation
Version 5.0.2
  • Density Feature Licence for EMS Software
  • Contact Center Optimization Feature Licence for Genesys PureCloud
  • Contact Center Optimization Feature Licence for Cisco Finesse
  • Incoming Caller ID displayed on Nameplate for Skype For Business and Cisco Jabber
Version 4.1.0
  • Support custom statuses in Cisco Jabber
Version 4.0.11
  • Support for Blynclight IPE devices
Version 4.0.10
  • Incoming and On-Call support for Jabber accounts with Presence disabled (Phone-only)
  • Support for v4 Blynclight Mini and Wireless devices
  • Remove support for Google+ Hangouts
Version 4.0.9
  • RingCentral support
  • Autodiscovery fix for Skype for Business (server-side) connection
  • Finesse Gadget fixes for Internet Explorer
Version 4.0.8
  • Autodiscover process implemented for Skype for Business (server-side) Connection
  • Detect password change and cease connection retry in Skype for Business (server-side) Connection
  • Support for Cisco Finesse configuration details to be read from reg keys created by Enterprise Admin
  • Minor usability changes in color and messaging.
Version 4.0.7
  • User-configurable Hotkeys added for Manual mode.
  • Configuration details for Cisco Finesse added
  • .NET configuration settings upgrade code added for persisting user settings on Windows 10.
Version 4.0.6
  • Cisco Finesse support added.
  • Bria Stretto support added.
  • MSI Command line switch fix for the switch StartApp on Windows 7.
  • Connections customization registry keys moved from HKCU to HKLM hive for machine level connection customization with Connections related msi command line switches.
Version 4.0.5
  • Fix for Cisco Jabber incoming call/on-call issues
  • Update to preserve previous configuration when upgrading.
  • Fix for Cisco Jabber flash issue experienced when answering call during WebEx meeting.
Version 4.0.4
  • Implemented Skype4B IdleOnline and IdleBusy statuses to resolve hunt group issues
Version 4.0.3
  • User Configuration flags added for custom Connections list on install
  • Custom Tab for Cisco Jabber incoming call notifications now configurable via installation flags
  • Docking issues resolved
Version 4.0.2
  • Call Control button support for Cisco Jabber
  • Uninstall legacy software fix
Version 4.0.1
  • Updates to support Enterprise Admin deployment tools for Skype for Business and Cisco Jabber rollouts
  • Update to default settings on Incoming Call/IM activities.
Version 4.0.0
  • All-in-one application supporting:
  • - Skype for Business/Microsoft Lync
  • - Cisco Jabber for Windows (incoming IM alerts not supported)
  • - Skype (Windows support only)
  • - Lync Attendant (incoming call and IM alerts not supported)
  • - Google Hangouts (on-call alert only)
  • - Manual mode
  • Concurrent UC application support with priority capability.
  • Many-to-many UC application to device support.
Version 3.0.6
  • Incoming call handling feature when busy
  • Lumena display updates in About dialog.
Version 3.0.5
  • Executables, DLLs and MSI signed by new certificate
  • Updated version diaglog
Version 3.0.4
  • Support for Blynclight Mini
Version 3.0.3
  • Windows 10 fixes
  • Common build for 32-bit and 64-bit Operating Systems
Version 3.0.2
  • Enterprise Admin Console support added for central management of all Blynclights deployed within an organisation
  • Ring mode configuration added to allow ringtones to be played once or repeated.
Version 3.0.1
  • Lumena Headset support.
  • - Skype for Business/Microsoft LyAllow for the disabling of activity alerts.
  • Multiple device support fix.
Version 3.0
  • Support features of new Blync v3 devices.
  • New UI layout for single click configuration.
Version 2.0.4
  • Fix Resource Consumption Issues
  • Fix Irregular Flash Activity
  • Persist Manual mode config on reboot
Version 2.0.3
  • Improve Hotplug functionality
  • Startup issues resolved
Version 2.0.2
  • Intermittent WriteFile Failure fix
Version 2.0.1
  • Updates to work with latest firmware
  • USB hot-plug fixes
  • Non-admin execution fix
Version 2.0
  • Docking and Sleep issues resolved
  • Customize colors for IM and Call Alerts
  • Switch light off when Available - only display Busy alerts on
Version 1.32.12
  • Intermittent Flash issue
Version 1.32.11
  • XP shutdown issue resolved
  • Reference Library updated in preparation for SDK release
  • Application using new Reference Library
  • Installer 'none' issue fixed
Version 1.32.10
  • Resolved prolonged blinking issue on incoming IM
  • Resolved blinking issue on concurrent incoming IM and Call
  • Updated Blync reference library to vary steps in blinking speed
Version 1.32.9
  • Support for Multiple Blync lights
Version 1.32.8
  • Persist Blync configuration when switching between Auto and Manual mode
  • Resolution of Unhandled Exception issue when on Do Not Disturb Status
Version 1.32.7
  • Adjust blink speed
  • Resolve Windows XP SP3 Sleep issue
Version 1.32.6
  • 'Light OFF when Away' as a configurable option to resolve Red-Green Colorblindness Accessibility issue
  • Added 'Do Not Disturb' Status in Manual mode
  • Resolve Undocking and Sleep issues when reinitializing Blync
  • Fix .NET Framework reference issue from installer

Embrava Connect for Mac

Version 4.2.9
  • Migrating Microsoft Teams Integration Authorization from In-app to web browser
Version 4.2.6
  • Updated Zoom integration to use the latest Zoom Client SDK
Version 4.2.4
  • Update to app bundle id and package id
  • Added cleanup scripts package installer
Version 4.2.3
  • Localization updates
Version 4.2.1
  • Support for Microsoft Teams
Version 4.1.3
  • Improvements to SfB Online synchronization
  • Nameplate configuration update
  • Support for SRV Canada VRS
Version 4.0.7
  • Renewed signing certificate for MacOS.
  • Support for BLYNCUSB40S
Version 4.0.6
  • Support for Blynclight v4 devices
Version 4.0.5
  • Fixed URL path issue when connecting to Cisco Jabber CAXL API on Sierra 10.12.4 and above
Version 4.0.4
  • Improved broken connection recovery due to network timeout or loss of network connection.
  • Improved Sleep / Wakeup power mode handling.
Version 4.0.3
  • Fixed synchronization issue when SfB/Lync server session closes.
  • Added error-handling around UCWA connection state.
Version 4.0.2
  • Fix UI issue in Connections for Mac OSX 10.9
Version 4.0.1
  • Support for Cisco Jabber status changes. No support for incoming call alerts as yet.
  • UI change to support multiple Connections
Version 4.0.0
  • Embrava Connect rebranding
  • Set status from menu bar functionality
Version 3.0.2
  • Support for Blynclight Mini
Version 3.0.1
  • Manual Lync Server selection reinstated while fixing intermittent autodiscovery issue
  • Stability Fixes
Version 3.0
  • Support features of new Blync v3.0 devices
  • Resolve network disconnect issue
  • Improved Exception handling
Version 2.3
  • Bug Fix on auto-discovery when external to network
  • User Friendly Message prompt updates on auto-discovery failure
Version 2.2
  • 'Timeout' error message fix
  • Performance fix on auto-discovery
Version 2.1
  • Support for Microsoft Teams running in Teams Only mode. Presence alerts only
Version 2.0
  • Driver release for the Mac OS that now syncs with your Lync status!
  • Requires Lync Server 2013
  • Uses the UCWA feature of Lync Server 2013 to display presence
  • Does not need any Lync client installed. Install this application on any Mac machine to display presence remotely
  • Does not support Incoming Call or Incoming IM alerts
  • On-Call Alert supported
Version 1.0
  • Driver release for the Mac OS
  • Currently works only in Manual Mode - does not Sync with Lync (yet!)
  • See Developer Forum for latest developments

Blync Attendant (Windows)

Version 3.0.3
  • Executables, DLLs and MSI signed by new certificate
  • Updated version dialog
Version 3.0.2
  • Support for Blynclight Mini
Version 3.0.1
  • Manual Lync Server selection reinstated while fixing intermittent autodiscovery issue
  • Stability Fixes
Version 3.0
  • Support features of new Blync v3.0 devices
  • Resolve disconnected network issue
  • Improved exception handling
Version 1.0.0.3
  • Autodiscovery of Lync 2013 server
  • Configuration Encryption
Version 1.0.0.2
  • Bug fix for external autodicovery
  • Bug fix for incorrect credential loop
Version 1.0.0.1
  • Updates to work with latest firmware
  • USB hot-plug fixes
Version 1.0
  • Blync software compatible with the Lync Attendant
  • Requires Lync Server 2013
  • Uses the UCWA feature of Lync Server 2013 to display presence
  • Does not need any Lync client installed. Install the Blync Attendant on any machine to display presence remotely
  • Does not support Incoming Call or Incoming IM alerts

Blync for Skype (Windows)

Version 3.0.2
  • Executables, DLLs and MSI signed by new certificate
  • Updated version diaglog
Version 3.0.1
  • Support for Blynclight Mini
Version 3.0.0
  • Support features of new Blync v3.0 devices
  • New UI layout for single click configuration
Version 1.0.0.1
  • Updates to work with latest firmware
  • USB hot-plug fixes
Version 1.0.0
  • Blync software compatible with Skype for Desktop
  • Utilizes the Skype Desktop API
  • Synchronizes with Skype Status
  • Incoming Call and In-Call Alert

Blync for Cisco Jabber (Windows)

Version 1.1.2
  • Executables, DLLs and MSI signed by new certificate
  • Updated version diaglog
Version 1.1.1
  • Support for Blynclight Mini
Version 1.1.0
  • Added support for incoming call notifications
Version 1.0.0
  • Displays Cisco Jabber status on the Blynclight
  • Does NOT support incoming call/IM alerts

Enterprise Admin (Windows)

Version 4.0.3
  • Added support for additional Nameplate configurations
Version 4.0.2
  • Added support for CCO for Finesse configurations.
  • Added Caller ID configuration for SfB, Jabber and Finesse.
  • Added Nameplate configurations
  • UI improvements
Version 4.0.1
  • Add support for Cisco Finesse in Windows deployments.
  • Client machines must be running Embrava Connect v4.0.8
Version 4.0.0
  • UI update to suit new Embrava Connect software.
  • Add support for Cisco Jabber for Windows deployments.
  • Option to disable Blynclight and Lumena configuration on the client machine.
  • Client machines must be running Embrava Connect v4.0.1
Version 1.0.0
  • Allows an Adminstrator to control the Blynclight and Lumena configurations across an organisation.
  • Automatically generates Group Policy objects based on a master configuration that is then deployed to specified OUs.
  • Option to disable Blynclight and Lumena configuration on the client machine.
  • Client machines must be running Blync v3.0.2

Embrava SDK for Windows

Version 3.0.3
  • Support version 4 hardware
  • Memory leak fix when closing device
Version 3.0.2
  • Support version 3 hardware
  • All light and sound features now accessible via SDK

Embrava SDK for Mac

Version 1.0.0
  • Initial release with support for both v3 and v4 hardware

Blynclight for Google Hangouts (Windows)

Version 1.0.2 (Beta)
  • Executables, DLLs and MSI signed by new certificate
  • Updated version dialog
Version 1.0.1 (Beta)
  • Support for Blynclight Mini
Version 1.0.0 (Beta)
  • Executables, DLLs Supports On-Call alerts only
  • Option to pre-load Blync for Google Hangouts for seamless integration with each Hangout call.
  • Manual Blynclight control enabled.

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