The purpose of this document is to provide those deploying the Desk Sign with a set of recommended steps to simplify the rollout of the Desk Sign across their organization. These recommended steps are listed below:
The following sections of this document will describe each of the steps above in detail.
Gather a list of all your Desk Sign serial numbers through one of the following methods:
Each Desk Sign carton is labelled with a sequential list of serial numbers assigned to the Desk Signs held within the carton.
Contact the Reseller from where you acquired your Desk Signs requesting them to provide you a list of all the serial numbers of the Desk Signs you purchased.
Now that you have a list of your Desk Sign serial numbers, it’s now time to assign the Desk Signs to workspaces within your Workspace Booking Platform.
Select your Workspace Booking Platform below to download the appropriate CSV file to map your Desk Signs to specific workspaces within your Workspace Booking Platform.
Complete the CSV file by entering all your Desk Sign serial numbers in the Embrava ID column and defining the associated workspace details in the appropriate columns.
Now that you have mapped your Desk Signs to workspaces within the appropriate CSV file, it is now time to bulk import these mappings into your Workspace Booking Platform.
The following table lists the Workspace Booking Platforms and who you should contact to have your Desk Sign mapping imported:
Platform
Import Mapping
Contact Details
Once the bulk import of your mappings are complete, you can use your Embrava DMS Portal to manage these mappings.
Once your Desk Sign mappings have been imported into your Workspace Booking Platform, it’s now time to stage your Desk Signs for deployment.
The following table lists the steps to effectively stage your Desk Signs to ensure they are functioning correctly, mapped to the correct workspace, and correctly labelled for ease of distribution across your office(s):
The following sections of this document provide further details on the above steps when staging your Desk Signs.
A staging environment is necessary to efficiently bring your Desk Signs online to confirm they are functioning correctly and mapped to the correct workspace. The following table lists the key components of a staging environment to help you stage Desk Signs quickly and efficiently.
The following sections of this document provide further details on the above steps when staging your Desk Signs.
Now that your staging environment is ready, our first step is to ensure the Desk Signs are functioning correctly and can download its correct configuration.
Connect your Desk Sign to the Provisioning Network so that they all power up and begin their boot up sequence. You will notice several messages being displayed on screen as the device moves through its boot up sequence.
Once the device completes its boot up sequence, the Desk Sign will attempt to pull down its configuration. If successful, the Configuration Successful screen will be displayed as illustrated on the left.
Once the Desk Sign successfully receives its configuration, it will automatically reboot and display the availability of its assigned workspace. Be sure to confirm the workspace name displayed on each device matches the workspace name as per your Desk Sign mapping.
Now that your Desk Signs have pulled down its correct configuration, it’s time to ensure your Desk Signs are running the latest firmware.
1.
Within the Devices section of your Embrava DMS Portal, you will see a list of your devices that just received its configuration marked as Available with their current firmware displayed.
2.
Select these devices by checking their associated checkbox and then select Update Firmware from the Actions dropdown. Use the Device filters and sorting columns to find the Desk Signs you wish to update.
3.
Select the latest firmware version listed from the Update Firmware dialog and click Update. This will notify your selected Desk Signs to begin pulling down and applying the firmware version you selected.
4.
Once the Desk Signs receive the firmware update event, the Desk Signs will display a screen illustrating the download progress of the firmware. Once the files have downloaded, the Desk Signs will begin to flash a blue light for 30-40 seconds as the firmware is being applied. Once the firmware has been applied, the Desk Signs will boot up again and you will now see your selected firmware version assigned to the Desk Signs within the Devices section of your Embrava DMS Portal.
Now that your Desk Signs have been configured and have had their firmware updated, it’s time to prepare the Desk Signs to be distributed across your office(s).
1.
Re-pack your configured Desk Signs into their appropriate cartons. Markup your Desk Sign cartons with the floor and workspace details associated with the Desk Sign to assist your team in delivering the correct Desk Sign to the correct workspace.
2.
Re-pack the Desk Sign cartons into their appropriate master cartons. Markup these master cartons with the building and floor details associated with the Desk Signs that make up the master carton so the devices arrive to the correct location.
Now that your Desk Signs have been configured and labelled according to its assigned location, it’s now time to distribute the Desk Signs across your office(s) to have them mounted at their assigned workspaces.
1.
Distribute your master cartons to their appropriate building and floor according to their location markup from Step 4 – Label Cartons.
2.
Unpack the master cartons on each floor and use a floorplan to assist you in delivering the Desk Signs to their correct workspace.
3.
Power, network and mount your Desk Signs at the workspace using the appropriate mounting kit. For more information on installing Desk Signs, please see our Installation Guide.
This completes the best practice guide for deploying the Desk Sign across an organization.
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