Embrava Connect Cloud

Manage your workplace devices and connected systems from one platform.

A white 3D office with Embrava devices on desks, meeting rooms, and phone booths
Embrava Connect Cloud Device Hub listing every device with its status, location, and firmware

What is Embrava Connect Cloud?

Embrava Connect Cloud (ECC) is Embrava’s cloud-based workplace device management platform. It connects Embrava devices to the booking and workplace systems your organization already uses, and gives IT, facilities, and workplace teams one view of device status and configuration across locations and tenants.

Manage your Embrava devices in one place

View, configure, and monitor Embrava devices across every location from one console. Switch between locations to see every device you have, and apply configuration centrally instead of site by site.

Connect your workplace systems

Connect Embrava devices to the booking and workplace systems you already use, including multiple booking systems across regions and tenants, so employees can find spaces and check in.

Embrava Connect Cloud connections screen
The Add Connection dialog in Embrava Connect Cloud, listing booking and workspace platforms such as Robin, Condeco by Eptura, and Microsoft 365

Put your brand on every screen

Set your brand colors and your licensed font in a brand kit, then customize Desk Sign and Room Sign screen layouts and each status, from the screen to the LED color. Apply your changes to one device, a space, or your whole workplace. Screens in your own brand help drive adoption.

The ECC layout editor customizing a Room Sign screen, with its available status, background color, and LED color

Works with the systems you already use

ECC connects to your calendars, booking platforms, and identity provider, with single sign-on through Microsoft Entra ID and workplace data through Microsoft Graph.

Microsoft 365Google WorkspaceZoomMicrosoft PlacesIn development

ECC also connects to a growing set of workplace, booking, and sensor integrations, with an API for custom integrations. Connecting a booking platform doesn’t change the platform or its settings.

See all integrations

How ECC works

Three layers, built to work together.

Embrava devices

The physical devices: Desk Sign, Room Sign, Any Sign, and Blynclight. Built by Embrava.

Embrava Connect Cloud

The platform your team works in. Configure devices, roll out updates, monitor status, and connect your booking and workplace systems.

One system, built by Embrava

Every layer comes from one company, with one team to support it.

Embrava devicesHARDWAREEmbrava DeviceOSON-DEVICE SOFTWAREEmbrava Connect CloudCLOUD

Security built for enterprise IT

ECC meets enterprise IT requirements without opening your network to inbound traffic.

  • Outbound-only connections
  • Unique identity for every device
  • Encrypted traffic and signed firmware
  • Regional data residency and access controls
View technical security details
  • Outbound only: ECC never initiates connections to your network, and devices run no listening services.
  • Unique device identity: Each device has its own X.509 certificate, issued and managed by Embrava and revocable on request. No shared secrets or API keys are stored on the device.
  • Encrypted transport: TLS 1.3 where supported, with TLS 1.2 as the minimum. Device traffic runs over MQTT with mutual TLS.
  • Signed firmware: Embrava signs every firmware image. Devices verify it before installation and reject anything unsigned or altered.
  • Enterprise network support: 802.1X with EAP-TLS, using a certificate from your CA (via SCEP), your MDM, or Embrava.
  • Regional data residency: Each tenant’s data stays in the region it’s assigned to. The global device registry holds only device identity, with no directory, calendar, booking, or occupancy data.
  • Access control: Role-based access and audit logging.
  • Compliance: SOC 2 Type II, ISO 27001, GDPR.

Frequently asked questions

Yes. ECC connects Embrava devices to multiple booking and workplace systems across tenants and locations. Each location keeps the system it already uses, and ECC gives your team one consistent management view across all of them.

ECC integrates with Microsoft 365, Google Workspace, and Zoom, plus a growing set of workplace and booking platforms. Connections are set up in ECC under Admin > Connectors, and an API is available for custom integrations.

Embrava DeviceOS is the identity, configuration, and update layer that runs on every Embrava device. Embrava Connect Cloud is the platform your team works in to manage those devices at scale and connect them to your other systems. DeviceOS runs on each device; ECC manages the fleet.

It depends on your device generation. Gen 2 devices migrate remotely during a scheduled maintenance window, and Embrava manages the process. Gen 1 devices need a hardware upgrade first. The move takes around two weeks from first contact to migration day. On the day, a small test batch updates first, with each device rebooting once or twice over about 30 minutes, and the rest follow once your team confirms the test batch works.

No. Employees book desks and rooms exactly as they do today, and their workflows and booking data carry over unchanged. The only visible change is for admin users, who manage devices in ECC through a new interface at a new web address.

Outbound only. Devices need TCP 443 to four ECC hostnames and TCP 8883 (MQTT over mutual TLS) to one, plus your internal DNS and NTP. There are no inbound firewall rules, because ECC never initiates connections to customer networks. Embrava confirms your exact values at provisioning.

See ECC in action

Talk with our team to see what ECC can do for your workplace and find the right path for your devices.